Question 1

How do I book a table on Cue?

Accepted Answer

Pick a restaurant, pick a date and time, tell us how many of you are coming, and send the request. The restaurant confirms it in the app and the table is yours. No phone calls, no DMs, no wondering whether anyone actually wrote it down.

Question 2

Is Cue free for guests?

Accepted Answer

Yes, completely. Browsing and booking cost nothing. The only time money comes into it is when a venue asks for a small deposit on a high-demand table or an event night, and that deposit counts toward your bill when you show up.

Question 3

How do split payments work?

Accepted Answer

You book the table, then everyone pays their own share up front. Each person in your group gets a secure payment link over WhatsApp or Apple Pay, and you can literally watch the booking fill up as the shares land. Nobody fronts the whole bill and spends the next week collecting.

Question 4

What restaurants are available in Amman?

Accepted Answer

We're launching with venues across the areas people actually go out in: Abdoun, Sweifieh, Rainbow Street, Seventh Circle, and more. Fine dining, casual spots, lounges. We're adding venues every week as onboarding continues, so if your favorite spot is missing, tell them to talk to us.

Question 5

Can I book for large groups?

Accepted Answer

Yes, that's half the reason we built Cue. Set your party size when you book, split the deposit across the group so nobody carries it alone, and the restaurant sees exactly what's coming. Big tables and event nights work the same way.

Question 6

How do I cancel a reservation?

Accepted Answer

Open the booking in the app and cancel it. That's it. Cancel early when your plans change; the restaurant would rather re-sell the table than eat the no-show. Each venue sets its own deposit and no-show terms and you see them before you confirm. If someone keeps no-showing, their account gets limited.

Question 7

What is Cue?

Accepted Answer

A restaurant reservation platform entering the Jordanian market, starting in Amman. Guests get a simple way to find and book tables. Restaurants get one system for requests, group bookings, and busy nights, instead of a phone, an Instagram inbox, and a paper book that never agree with each other.

Question 8

How does my restaurant sign up?

Accepted Answer

Head to Partner with Cue and tell us about your venue. It takes about five minutes. We read every application ourselves and reach out to see if it's a fit. Our first 15 founding partners get 12 months of Cue Pro free. Every other venue starts with a 30-day free trial, so there's genuinely no catch to trying it.

Question 9

Is Cue available in Arabic?

Accepted Answer

Yes, fully. The app, the dashboard, this site, every form and every notification exist in Arabic and English as equals. We didn't translate an English product into Arabic as an afterthought; we built both from the start.

Question 10

How is my data handled?

Accepted Answer

We collect only what a booking needs, share only what the restaurant needs to seat you, and never sell personal data. Full stop. We operate under Jordan's Personal Data Protection Law, and the Privacy Policy spells out the details in plain language.

Question 11

What is the Cue Insider 3-months-free offer?

Accepted Answer

Cue Insider is our membership for people who dine out. Join the early-access list before launch and your first three months are free. You claim a personal code now, we email it to you, and it activates the day you redeem it in the app.

Question 12

Who can claim the free 3 months, and how many codes can I get?

Accepted Answer

One code per person. We match claims on both email and mobile number, so submitting twice just gets you your original code again. Codes are tied to you and can't be passed around.

Question 13

When do my free months start?

Accepted Answer

When you redeem the code in the app, not when you claim it. Your code sits safely until launch day, so claiming early never costs you a single day of the offer.

Question 14

How do I use my Cue Insider code?

Accepted Answer

When the app launches, sign in and type the code exactly as it appears in your email. It looks like CUE-XXXX-XXXX. The app checks it on the spot and your three months start right there.

Question 15

I lost my code. What do I do?

Accepted Answer

Fill in the claim form again with the same email or phone number. We don't issue duplicates; we re-send your original code to the email you claimed with. If you've lost access to that inbox too, message us through the form below and we'll sort it out.

Restaurant booking questions, answered.

We're here to help.