Last updated: July 2026
Privacy Policy
This Privacy Policy explains how Cue Technologies (“Cue,” “we,” “us”) collects, uses, and protects personal data when you use the Cue app, website, and services. Cue is committed to the Jordan Personal Data Protection Law (PDPL) and follows a strict data-minimization approach: we collect only what we need to operate the Service, and we never sell personal data.
1. Data We Collect
- Account data: name, email, and optional phone number.
- Reservation data: venue, date, time, party size, and any notes you provide.
- Contact submissions: details you share through our forms (such as establishment name or Instagram).
- Technical data: limited device and usage information needed to keep the Service secure and reliable.
2. How We Use Data
- To create and manage your account and process reservation requests.
- To share limited reservation details with venues so they can fulfill your booking.
- To communicate with you about your bookings, updates, and early-access opportunities.
- To maintain security, prevent misuse, and improve the reliability of the Service.
3. Legal Basis & Consent
- We process personal data based on your consent, the performance of our services to you, and our legitimate operational interests.
- You may withdraw consent for optional processing at any time.
4. Sharing of Data
- We share limited data with venues solely to fulfill your reservation.
- We may use trusted service providers (such as hosting and communications) under appropriate safeguards.
- We never sell personal data to third parties.
5. Data Retention & Security
- We retain personal data only for as long as necessary to provide the Service or as required by law.
- We apply appropriate technical and organizational security measures to protect your data.
- No electronic transmission or storage is fully secure; we work continuously to safeguard your information.
6. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights, contact us using the details in our Legal Notice.
7. Cross-Border Transfers
Where data is transferred outside Jordan, we take steps to ensure an adequate level of protection consistent with the PDPL.
8. Children
Cue is intended for users aged 18 and over. We do not knowingly collect data from children without appropriate consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Service.