Legal Notice & General Legal Terms

This Legal Notice governs the use of the Cue website, mobile application, software, APIs, and related digital infrastructure (collectively, the “Platform”). The Platform is operated by Cue Technologies (“Cue”, “Company”), registered in the Hashemite Kingdom of Jordan.

Access to or use of the Platform constitutes acknowledgment and acceptance of this Legal Notice.

1. Corporate Status and Platform Role

Cue operates solely as a technology infrastructure provider, facilitating reservation coordination between users and independent hospitality businesses (“Partners”).

Cue:

  • Does not own, manage, control, or operate any restaurant or venue

  • Is not a food service provider

  • Does not act as an agent, employee, or representative of any Partner

  • Does not supervise on-site services

All hospitality services are provided independently by the respective Partner.

Nothing contained on the Platform shall be construed as creating a joint venture, agency, employment, or partnership relationship between Cue and any Partner.

2. No Guarantee of Services

Cue does not guarantee:

  • Reservation approval

  • Table availability

  • Service quality

  • Pricing accuracy

  • Operational continuity of Partners

All reservation confirmations remain subject to Partner discretion and operational capacity.

3. Regulatory Compliance

Cue operates in accordance with applicable laws of the Hashemite Kingdom of Jordan, including:

  • The Jordan Personal Data Protection Law (PDPL)

  • Applicable commercial and electronic transaction regulations

Users and Partners are independently responsible for compliance with all applicable local laws, health regulations, licensing requirements, and business standards.

Cue does not assume responsibility for regulatory compliance of any Partner.

4. Intellectual Property and Platform Protection

All content, software architecture, automation systems, user interface designs, trademarks, logos, and proprietary technology forming part of the Platform are the exclusive property of Cue.

Unauthorized activities including, but not limited to:

  • Reverse engineering

  • Scraping

  • Automated data extraction

  • Copying platform design

  • Replication of workflows

  • Circumvention of technical safeguards

are strictly prohibited and may result in civil or criminal legal action.

Cue reserves all intellectual property rights not expressly granted.

5. Limitation of Platform Liability

To the maximum extent permitted by applicable law:

Cue shall not be liable for:

  • Any indirect, incidental, consequential, special, punitive, or exemplary damages

  • Loss of revenue, profits, business opportunity, goodwill, or data

  • Personal injury, property damage, or service dissatisfaction occurring at Partner premises

  • System downtime or service interruption

  • Third-party acts or omissions

The Platform is provided on an “as-is” and “as-available” basis without warranties of any kind, express or implied.

6. Assumption of Risk

Users acknowledge that dining and hospitality services are provided independently by third parties and involve inherent operational risks.

All interactions with Partners occur at the User’s own risk.

7. Security and System Integrity

Cue employs commercially reasonable technical and organizational measures to safeguard Platform integrity. However:

  • Internet-based services cannot guarantee absolute security

  • Transmission of data may be subject to risks beyond Cue’s control

Users assume responsibility for maintaining the confidentiality of their credentials.

8. Force Majeure

Cue shall not be liable for delays or failures resulting from causes beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Governmental actions

  • Regulatory changes

  • Network outages

  • Cybersecurity incidents

  • Labor disputes

9. Jurisdiction and Governing Law

This Legal Notice shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan.

Any disputes arising in connection with the Platform shall be subject to the exclusive jurisdiction of the competent courts of Amman, Jordan.

10. Severability

If any provision of this Legal Notice is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. Modifications

Cue reserves the right to modify this Legal Notice at any time without prior notice. Continued use of the Platform following updates constitutes acceptance of such modifications.